repair service

AIAYU REPAIR SERVICE

Keep what you love
We believe loved products should last and, that repair-reuse-reduce is the only responsible way.
To extend the life of your Aiayu products even longer, we offer free repairs for 5 years.

HOW TO USE OUR REPAIR SERVICE:

– Buy a repair shipping fee on aiayu.com https://www.aiayu.com/en/repair-shipping-18287

– Please print the order confirmation for the repair shipping fee and send together with your Aiayu item (max 2 items) to this address:
Aiayu Aps, Forbindelsesvej 12 2, th., 2100 København Ø.

We will return the item(s) to your chosen delivery address when repaired.

REPAIR SERVICE IN OUR STORE, ST. STRANDSTRÆDE 12A:
You are welcome to deliver your repair directly in our store if you have bought your item in the Aiayu store – remember to bring the receipt.

PLEASE NOTE: Repairs can take up to 8 weeks, since most are done by hand.
Sometimes the damage is unfortunately not repairable. Aiayu staff reserves the right to decline a repair and your shipping fee will be refunded.